WRV Login

Web Remote Viewing provides CollectMax™ users with a secure web site for holding debtor claims for viewing by clients and law firm employees outside the office. Using a standard web browser, claims can be viewed using almost any internet connection. WRV provides CollectMax™ users control over which clients see what data and provides options for customization.

To maintain the safety of debtor and client information, account data is transmitted, retrieved and stored in encrypted form. In addition, the law firm controls access to debtor information at all times by way of remote viewer permission settings under it’s direct control. All points of access to WRV require login codes and passwords to gain entry.

WRV supports the following browsers: Internet Explorer 8 and above, Chrome 17 and above, Firefox 10.0.01 and above, Safari 5.1.2 and above. WRV requires that JavaScript be enabled. Internet Explorer is the recommended browser.

To login to the WRV service, please click the button below. You will be directed to the WRV Login page where you will be prompted to enter your Username and Password.

To meet the FTC Safeguard Rule compliance and to add another layer of security to protect your data, WRV will require MFA (Multi-Factor Authentication) as of June 7, 2023.

The MFA method that will be used is Email Authentication Factor which allows the remote viewer to authenticate themselves by clicking an email link or using a six-digit code as a one-time password (OTP). 

Remote Viewers may need to check their Spam folder for email sent from collectmax.com for the MFA via Email.

WRV DEMO

Interested in a demo of WRV? Want to see what a Remote Viewer, such as a credit grantor, will be seeing  by accessing WRV?

Please contact JST Sales via email at sales@collectmax.com and we would be happy to schedule that for you.

Instructions for the WRV Demo:

At your scheduled demo time, a JST Sales representative will walk you through entering the following to login details to view the demonstration accounts: (Entry is case sensitive, use all lower case)

Username: dviewer
Password: demo

Then you will be instructed to click the box to accept the Remote Viewer Agreement. The Remote Viewer Agreement is displayed on the left hand side of the Log In screen.

You will be prompted to enter a six-digit code as a one-time password (OTP). A JST Sales representative will provide you with the code which will allow you entry into the WRV demo.

Once logged in, you can search by any of the search methods. For starters, we suggest selecting Debtor Name, search for 'All', and click on the Search button. There are a number of accounts to view. You can view an account by clicking on the blue hyperlink.