Our thoughts are with everyone impacted by the COVID-19 pandemic and we are staying up to date with the most recent and accurate information available to protect everyone’s health and safety.
We’ve been closely monitoring and making changes along the way as the pandemic situation unfolds. While we have been practicing appropriate “social distancing” within our office space, in the coming days JST may be taking important steps towards having our team work remotely to continue to support you during this unprecedented time.
For the time being we ask that whenever possible please have your staff contact our office via email for any Support or Sales related issues in the event that a remote workplace plan is initiated. While we will be monitoring our phones by checking messages and responding in a timely manner, email will be the best method of contact.
As a reminder the email addresses are:
JST Support firstname.lastname@example.org
JST Sales email@example.com
For customers that are registered for JST’s After Hours/Emergency Support program, we will continue to provide this service. If you are not sure if your firm is eligible for emergency support services or want more information, please contact JST Sales for details.
We will continue to keep you updated as to our next steps during this time. We wish everyone health and safety getting through this trying situation together.
All the best,
The JST Team