January 2019 – JST had opportunity to participate in the IACC (International Association of Commercial Collectors) annual meeting in warm sunny Miami. The meeting was held at a new venue in downtown Miami, the JW Marriott, and was well attended.
While it was wonderful to leave the cold dreary winter weather behind for a few days, it was also an opportunity to meet collection professionals from the US and beyond. Sessions included timely topics such as human resource challenges in the #MeToo era, applying social media in the collection arena, as well as hot topics in the commercial collections industry. The keynote speaker was Dave Wannstedt, Fox Sports Analyst and former NFL coach, who spoke about building and maintaining a winning team and how that applies to business.
We look forward to joining the association members and vendors next year in Miami.