How to Void a Pending Remittance Check

 

After a final remittance,  checks will be added to the Pending Checks Screen to be printed.  However, you and your client might have an agreement to use these funds to pay non collection fees owed your firm.  CollectMax allows for this situation but you must first void the pending check.

 Voiding a Pending Remittance Check

From the main screen of CollectMax, select the button.  Select the tab to get to the Pending Checks Screen.

Find the pending remittance check(s) to be voided.  Make note of the Trans Id (Transaction ID).  

Click the button to exit back to the main screen.  

Next, select either the button or the button.  

The Client's accounting configuration determines if you need to void the remittance check from the debtor or client account.


Hint: If you are unsure of the accounting configuration, go to the client account, settings tab and the configuration should be listed there.

From either client or debtor's find form, select the appropriate client or debtor.   

Select the tab.  Enter a ADJCB transaction code into the transaction field, you can either type the code or click the button and select ADJCB from the list.  Click the button to continue.

Enter the date to process the void in the MM/DD/YYYY format or click the button and select the date.

Next for Account select the TRUST account from the list by clicking the button.

Select the Allocation  ACCT CREDIT - GENERAL from the list by clicking the button.  


Note: These exact account and allocation settings must be used to be able to void the remittance check.

Next, skip the Amount section, go directly to the Note section

Type in this field  T#, followed directly by the trans id (you made note of earlier) then enter a space and type the word VOID.  So it should appear as above.  


Note: This also must be exact or the transaction will not process properly.

Click the button.  The protected entry screen will appear, type in the master password and click the button.  An additional warning message will appear.

If you are certain that you want to void the remittance check, click the button.  If not click the button to cancel the transaction.

Now you have successfully voided the remit check and posted the monies back into the trust account as a credit.  

 Create a New Client Remittance Check

To reissue a check to your client in the correct amount, again from the financial screen enter a CAD transaction, by typing CAD into the field or clicking the and picking it from the list.  

Click the   button to continue the transaction.

Enter a date by typing it in the MM/DD/YYYY format or clicking the button and selecting the date.

Enter the new amount for the client check.  You can not exceed the available amount.

Make any notes you would like in the Note field.

Next select the check payee by click the button and picking from the list.  You may not find the client in the list.  If not you will have to add them as a payee.  

Click the to get the court code screen.

Click the button to add the new payee.  

Select a code for the client.  Remember the code is a six character code for the client.  

Next select the code type of Other by click the button and picking from the list.

Enter the clients information.  Once finished click the button.  Click the button to exit the add payee section.

Select the new payee and enter any notes.  Click the button to add the check to the pending checks screen to print.  

How to Print a Check

Repeat the Create Process for the any other checks needed to use the remainder of the trust account credit monies.  


Note: This process will not change the remittance report numbers. You should make notes in the client or debtor history for future reference. CollectMax will assume the checks were printed for the amounts on the remittance reports.