The batch process will allow you to change the status code a specific group of debtors. Use the selection criteria to narrow the group of debtors.
From the
main screen of CollectMax, click on the button. This
will take you to the Batch process screen.
Select the
by clicking the
button and picking Status Change from
the list.
You will need to select from the following criteria to get the correct group of accounts for your batch process.
Select a single client, a group of clients or all clients.
Click the radio button next to your selection.
Select all type codes, a single type code or pick more than one type code from the list of codes.
Click the radio button next to your selection.
Select a single status, a range of status', or all status codes.
Click the radio button next to your selection.
Hint: If you only want open accounts for your batch process, select a status range from the beginning open status to the last open status.
Select a
balance range by typing in the balance fields. You
may also use the buttons to click to the balance you want.
Clicking
the up arrow will increase the balance and clicking the down arrow will
decrease the balance.
Hint: To select all balances, set or leave the balances at 0 thru 9999999.
Select an
open date range. You
can type the date in each field with the MM/DD/YYYY
format or click the button and select the date.
Hint: To select all open dates, leave the date fields empty.
Select an account number range. Type in the account numbers in the fields.
Select accounts
according to judgments. You
can exclude or include only accounts with judgments or pick all no matter
if they have a judgment. Click
the button and pick from the list.
Select the
accounts you would like to exclude. By
clicking the box you can exclude accounts for the following
reasons.
DNC: Do Not Contact
Bankruptcy: Accounts with Bankruptcy Information.
Defending Attorney: Accounts that have a Defending Attorney assigned.
Select the Dates.
Disregard dates: Include no matter what date the selected action item has.
Select by Last Payment Date: Include only accounts with the last payment date within the selected range.
Select by action date: Included only accounts with the action date with in the selected range.
Select the
date range by typing the date or click the button and select
the
date.
Select the Action Items:
Account-Level: Only include account level action items.
Claim-Level: Only include claim level actions.
Account-Level & Claim-Level: Includes both types of actions.
Note: Claim-level Action Items are a Version 2 Feature. For information on obtaining this or another feature, please contact the Sales Department.
Click the
button and select the action items codes from
the list.
Hint: Remember only accounts that fall into these specific criteria will be selected for the batch process. If an account is missing from the batch process, review the account to make sure it fits within the criteria set for the batch.
For the ability to automate this batch process, see Batch Process Automation Script , a Version 7 Feature.
Select the
status options, by clicking the button.
The options box will appear.
Select the
Status code from the list by clicking the button and scrolling
to find the code.
Next, select
the button to save these options and continue with the
batch process.
Once the
you have selected the criteria you need. Click
the
button.
If you have forgotten to select the , the options screen will appear and prompt you to make the
selections. Then
click the
button to restart the process.
A preview report will print listing the accounts that have been selected for the batch and the action to be taken on these accounts.
Please review these accounts. Click the X to exit the preview. A box will appear asking you if you would like to make permanent changes to the database.
If the preview report was correct, click
the button to continue.
If not, click the button to
end the process and correct your selection criteria and re-process.
If you chose to continue, you will be prompted to enter the master password.
Type the password in the field and click
the . You
may also cancel the process at this time by clicking the
button.
A window will appear recommending a snapshot. JST recommends a snapshot be performed before making any changes to the database.
Click the button to exit the
batch process and perform a snapshot.
Click the button to continue
with the batch process.
The process will begin making the changes. After they are complete a final report will be created. You may print this report or click the X to exit the report.
Once you have exited the final report. The
batch process is complete. Click
the button to exit to the main screen.
Check a selected debtor's summary tab for the status, to verify the process completed correctly. If not, notify JST Technical Support.