Invalidate Phone Numbers

 

This feature allow you to right click a phone number on the debtor's account and select to invalidate it and replace it with a selected valid number or to delete it complete. The benefits of this feature are to allow for you to invalidate the phone number with speed and ease.

  How to Invalidate a Phone Number

To invalidate a phone number on a debtor’s account.

1.    Go to .

2.    Select a debtor by using the button.

3.    Go to the tab.

4.    Then right-click any phone number that should be marked as Invalid.

5.    When you right­ click the following will be available “Invalidate- Replace With”.

6.    All available phone numbers will be displayed, if not you will see a “blank” label.

7.    If you select “blank” your existing phone number will be removed and replaced with an empty value. If you select a valid phone number that number will replace the existing number.

8.    If you double click on . The following screen will populate.

9.    The phone number that you right clicked on step 4 should be on the list marked as “Invalid”.


JST HINT: The invalidate phone number feature saves automatically. Please keep in mind if your editing any other item on the debtor tab you will have to save it or the Invalidate phone number will not be available on your right click.