The batch account deactivation allows you to move a group of active accounts to the inactive list of accounts. Use the selection criteria to narrow the group of debtors to be deactivated.
From the
main screen of CollectMax, click the button.
Select the
tab.
Select Deactivate Accounts. Click the radio button next to your selection.
A good back up or a snapshot is recommended prior to processing a batch deactivation.
Take note of the Attention section.
Click the More for additional information.
Click the
button to continue the batch process.
You will need to select from the following criteria to get the correct group of accounts for your batch process.
Select a single client, a group of clients or all clients.
Click the
button next to your selection.
Select all type codes, a single type code or pick more than one type code from the list of codes.
Click the
button next to your selection.
Select a single status, a range of status', or all status codes.
Click the
button next to your selection.
Hint: If you only want open accounts for your batch process, select a status range from the first open status to the last open status in the list.
Select a
balance range by typing in the balance fields. You
may also use the buttons to click to the balance you want.
Clicking
the up arrow will increase the balance and clicking the down arrow will
decrease the balance.
Hint: To select all balances, set or leave the balances at 0 thru 9999999.
Select the closed date to include account closed on or before this date.
Select an account number range. Type in the account numbers in the fields.
Select accounts
according to judgments. You
can exclude or include only accounts with judgments or pick all no matter
if they have a judgment. Click
the button and pick from the list.
Once the
you have selected the correct criteria. Click
the
button.
A preview report will print listing the accounts that have been selected for the batch and the action to be taken on these accounts.
Each account will be listed with either a confirmation that it will be deactivated or a reason it cannot be deactivated.
Please review these accounts. Click the X to exit the preview if printing to screen. A confirmation box will pop-up.
If the preview report was correct, click
the button to continue.
If not, click the button to
end the process and correct your selection criteria and re-process.
If you chose to continue, you will be prompted to enter the master password.
Type the password in the field and click
the . You
may also cancel the process at this time by clicking the
button.
The process will begin adding accounts to the inactive list. After they are complete a final report will be created. You may print this report or click the X to exit the report if the report was printed to screen.
Once you have exited the final report. The
batch process is complete. Click
the button to exit to the main screen.
Check a selected debtor to see if it has been added to the inactive account list correctly. If not, notify JST Technical Support.