Client account credit can be applied to a client's account in the form of a Credit Memo. The Credit Memo can then be used to pay off future invoices for fees and/or costs, or it can be refunded back to the client.
Review the CAC transaction to enter a CAC Credit Memo on a client's account.
To apply credit memos to open invoices:
1. Enter a CAC transaction.
2.
In the
Funds 
list. select
the Credit Memo you want to apply
to an open invoice.
3. Enter the amount of the Credit Memo that you would like to use. You do not have to use the entire amount at this time.
4. The Available balance will show you the amount of credit available to use.
5. Enter any information in the Note field that is necessary.
6.
Click the
button.
7.
Select
open invoices to apply credit to. The
full amount of the credit does not have to be applied, nor does the invoice
have to be fully paid. Click
the 
button.
Firm available credits only appear on client balance screen (either at client level or claim level if applicable). The firm account credits will not appear on any remittance or other report.
To refund credits on account to client:
a. Select "Firm Oper Account".
b. For Allocation, select "Acct Credit-General".
c.
For Amount, type in the amount to be refunded to the client. Do not use
plus or minus signs, it is automatically a deduction from the firm oper
account. Click
the button.
d. Run Remittance Report to finalize & generate check to client (if using check writing module). The check will be written from the firm oper account.