The Action Completion Batch Process allows users to complete a group of action codes.
From the 
 main screen of CollectMax, select the 
 button to display 
 the Mass Account Processes tab. 
            
        
Select the 
 Process Type of Complete Actions 
 from the 
 button to bring up the Complete Actions Selection 
 Screen. 
            
        
You will need to select from the following criteria to get the correct group of accounts for your batch process.
Select a single client, a group of clients or all clients.
            
        
Click the radio button next to your selection.
Select all type codes, a single type code or pick more than one type code from the list of codes.
            
        
Click the radio button next to your selection.
Select a single status, a range of status', or all status codes.
            
        
Click the radio button next to your selection.
                
Hint: If you only want open accounts for your batch process, select a status range from the beginning open status to the last open status. 
Select 
 to include inactive accounts.  Click 
 the 
            
 button and 
 select to
Include only active accounts
Include only inactive accounts
All Accounts, both active and inactive
            
        
Select a 
 balance range by typing in the balance fields.  You 
 may also use the 
 buttons to click to the balance you want. 
  Clicking 
 the up arrow will increase the balance and clicking the down arrow will 
 decrease the balance.  
            
        
                
Hint: To select all balances, set or leave the balances at 0 thru 9999999. 
Select an 
 open date range.  You 
 can type the date in each field with the MM/DD/YYYY 
 format or click the 
 button and select the date. 
            
        
                
Hint: To select all open dates, leave the date fields empty or select a date range way in the past like 1950 through today. 
Select an account number range. Type in the account numbers in the fields.
            
        
Select accounts 
 according to judgments.  You 
 can exclude or include only accounts with judgments or pick all no matter 
 if they have a judgment.  Click 
 the 
 button and pick from the list. 
            
        
Select the 
 accounts you would like to exclude.  By 
 clicking the 
 box you can exclude accounts for the following 
 reasons.  
DNC: Do Not Contact
Bankruptcy: Accounts with Bankruptcy Information.
Defending Attorney: Accounts that have a Defending Attorney assigned.
            
        
Select the Dates.
Disregard dates: Include no matter what date the selected action item has.
Select by action date: Included only accounts with the action date with in the selected range.
Select the 
 date range by typing the date or click the 
 button and select 
 the date.  
Select the Action Items:
Account-Level: Only include account level action items.
Claim-Level: Only include claim level actions.
Account-Level & Claim-Level: Includes both types of actions.
                
Note: The actions selected are the actions that will be reassigned with this batch process. Claim-Level Action Items are a Version 2 Feature. 
Click the 
 
 button and select the action items codes  from 
 the list. 
            
        
                
Hint: Remember only accounts that fall into these specific criteria will be selected for the batch process. If an account is missing from the batch process, review the account to make sure it fits within in the criteria you have selected. 
For the ability to automate this batch process, see Batch Process Automation Script , a Version 7 Feature.
Click the 
 button to display 
 the Output Options Screen.
            
        
Select the completion code from the 
 list and click the 
 button.
Once the 
 you have selected the criteria you need.  Click 
 the 
            
 button.  
If you have forgotten to select the 
, the options screen will appear and prompt you to make the 
 selections.  Then 
 click the 
 button to restart the process. 
A preview report will print listing the accounts that have been selected for the batch and the action to be taken on these accounts.
            
        
Please review these accounts. Click the X to exit the preview. A box will appear asking you if you would like to make permanent changes to the database.
            
        
If the preview report was correct, click 
 the 
 button to continue.  
If not, click the 
 button to 
 end the process and correct your selection criteria and re-process. 
If you chose to continue, you will be prompted to enter the master password.
            
        
Type the password in the field and click 
 the 
.  You 
 may also cancel the process at this time by clicking the 
 button. 
A window will appear recommending a snapshot. JST recommends a snapshot be performed before making any changes to the database.
            
        
Click the 
 button to exit the 
 batch process and perform a snapshot. 
Click the 
 button to continue 
 with the batch process. 
The process will begin making the changes. After they are complete a final report will be created. You may print this report or click the X to exit the report.
            
        
Once you have exited the final report.  The 
 batch process is complete.  Click 
 the 
 button to exit to the main screen.  
                
Note: This is a Version 4 Feature. For Information on obtaining this or another feature, please contact the Sales Department.