CollectMax Testimonials

Brian Cloud, Owner/Partner, Cloud & Willis, LLC, Birmingham, AL

“The system is easy to use and the people are easy to deal with. I think they’re very knowledgeable. They know the system and they’re there to help you out and make your company work as best it can."

Eric Logvin, Esq., Law Office of James R. Vaughan, PC, Scottsdale, AZ

“The technology is always improving.”

Christopher Henriques, Vice President of Operations, Hunt & Henriques, San Jose, CA

“The product provides a good value, provides a lot of flexibility, and it has met all of our client requirements.” 

Christopher Henriques, Vice President of Operations, Hunt & Henriques, San Jose, CA

“What’s helped us the most is that we’ve been able to meet the client requirements for sending the specific information that they want. We can send that information to them, which is something we couldn’t do in the past."

Rachel Baldwin, Executive Director of Operations, Sessoms & Rogers, PA, Durham, NC

“I think our relationship with JST is positive. And the openness when we come to a conference, the openness to hearing what we have to say, giving us feedback on what we bring up, and allowing us to be active partners. Really great."

Nanette Badillo, Operations Manager, Miguel A. Maza & Associates, San Juan, PR

“I think that we have experienced the commitment of the JST team. Whenever we have an urgent issue, there’s someone able to work as a team with us and provide us with a solution right away. That’s very valuable to us."

Randolph, Boyd, Cherry and Vaughan, Richmond, VA

“The interfaces developed for communication and transfer of data to and from our largest client have been implemented virtually flawlessly, with complete satisfaction both on our end and that of the client."

Beverly McComas, Office Administrator, Naderpour & Associates, Hollywood, FL

“I’m a big fan of the Help menu. I find myself going to it a lot. There is no better word for it than ‘Help’ because it gives you, not only screen shots of what you’re supposed to be looking at and where you’re supposed to be, but it gives a really simple explanation of what you’re supposed to do, not a long-winded drawn out discussion of what it does for you. Just, boom, boom boom, here are the steps. And, wow, it works!"

Randolph, Boyd, Cherry and Vaughan, Richmond, VA

“We credit JST and its outstanding staff for producing a superior product and offering excellent customer service.”

Miguel A. Maza, President, Miguel A. Maza & Associates, San Juan, PR

“The best word to describe our relationship with JST is partners. We work side by side and they are dependable. We can always find a solution. We can always reach out to them when we need them. That is very important to us."

Eric Logvin, Esq., Law Office of James R. Vaughan, PC, Scottsdale, AZ

“The single most important feature that has impacted our firm was the imaging module. It impacts us, it impacts debtors, defendants, it impacts clients. It kind of touches every facet. You can zip through the imaging really quick and get a pretty good idea of where an account is at any given time.”

Rachel Baldwin, Executive Director of Operations, Sessoms & Rogers, PA, Durham, NC

“I think the most valuable program is the MaxUpdater because you can make changes to any area on the account by batch, such as commission rates when clients make those changes. Any spreadsheet or information the clients provide, you can update on a batch level. Really useful!”

Randolph, Boyd, Cherry and Vaughan, Richmond, VA

“The features of the JST CollectMax program are ideal for our needs, easily tracking collection efforts, recoveries, and distributions.”

Harvey Moore, Esq., Moore Law Group, P.C., Santa Ana, CA

“It’s not just a collections program, it’s a hub that allows me to go out and deal with other vendors and other processes.”

Denise Powell, COO, Sessoms & Rogers, PA, Durham, NC

“I feel like we have a a partnership with JST. I would like to add that your employees are great. I really think you have good people.”

Beverly McComas, Office Administrator, Naderpour & Associates, Hollywood, FL

“It enhances the practice tremendously in the area of reporting. We’re inundated with audits and reporting requirements. There’s one feature that I have just learned to use, MaxExtract. I’ve been learning how to install templates and things I never thought I could do. With a very simple Help menu, it’s taught me to be able to extract the data I need, as opposed to just running a standard formatted report. That way I can tailor it to what our clients need for audit purposes.”

Randolph, Boyd, Cherry and Vaughan, Richmond, VA

“We have had the privilege of beta-testing some of JST’s program enhancements, and our questions and suggestions have been readily and knowledgeably dealt with at all levels.”

Amir Naderpour, Partner, Naderpour & Associates, Hollywood, FL

“It allows us the flexibility of having less personnel but being able to have one person do two or three different tasks that normally would require having an actual person doing it, which is helpful with the bottom dollar."

Harvey Moore, Esq., Moore Law Group, P.C., Santa Ana, CA

“We’ve increased our collections by 500%.”

Erika Gerecke, Account Manager, Moss Law Firm, PC, Lubbock, TX

“JST is very helpful. Any time one of our clients makes a major change, they’re quick to talk to us with any changes they need to make or they actually talk through any changes that we feel we can make to make it a better process."

Rodney Caudill, Vice President of Business Development, Allied Recovery, Wilkesboro, NC

“Anyone looking for a total collections’ management software package would be well served to investigate JST.”

Denise Powell, COO, Sessoms & Rogers, PA, Durham, NC

“The imaging module is very robust and we can provide documents to our clients. We have different standards for each one. We can export them, name them how we want to. It’s just that awesome. We use it for other things too, just to find things we need to find, documents or pleadings. We use the image search all the time.”

Christopher Henriques, Vice President of Operations, Hunt & Henriques, San Jose, CA

“CollectMax is a solid product. It’s something that the people that are at JST understand the industry. They understand the client needs. They understand what we as firms do. It’s a very flexible system.”

Harvey Moore, Esq., Moore Law Group, P.C., Santa Ana, CA

“Innovative, responsive, cost-effective.”

Amir Naderpour, Partner, Naderpour & Associates, Hollywood, FL

“Working with JST has impacted us in a sense that it’s very user friendly. It has made it easier for us in the selection of who we actually bring in as employees. It’s so user friendly that it’s easy to bring people in, show them exactly how the system operates right in the beginning, and get them to do their tasks as quickly as possible.”

Brad Wilkinson, President, Wilkinson Law Firm, Flowood, MO

“CollectMax has been a tremendous asset for our firm. It organizes and maintains all of our litigation files and allows us to create reports out clients love. It takes the place of several employees and the efficiency is off the charts. I highly recommend this software.”

Brian Cloud, Owner/Partner, Cloud & Willis, LLC, Birmingham, AL

“We’ve been able to handle more clients efficiently and effectively."

Christopher Henriques, Vice President of Operations, Hunt & Henriques, San Jose, CA

“Flexible, user-friendly, short learning curve, good value.”

Nanette Badillo, Operations Manager, Miguel A. Maza & Associates, San Juan, PR

“The greatest feature that we have been using so far has been the imaging feature and the MaxUpdater since it allows us to keep track of every single claim we have on our end and to be able to report to our clients in a timely fashion."

Eric Logvin, Esq., Law Office of James R. Vaughan, PC, Scottsdale, AZ

“Growth, efficiency.”

Harvey Moore, Esq., Moore Law Group, P.C., Santa Ana, CA

“You’ve kept us on the cutting edge, and that’s important to us.”

Kay Abrahamsen, Office Manager, Stephen Bruce & Associates, Edmond, OK

“The recurring payment module allows us to just take monthly payments from our debtors and drop them into the system automatically without having to go into every file, every time.”

Jason Guglielmo, Client Relations, Guglielmo & Associates, Tucson, AZ

“Working with the staff for JST has been helpful and really great. I think that is the best thing in working with JST.”

Rodney Caudill, Vice President of Business Development, Allied Recovery, Wilkesboro, NC

“As a long term customer of JST, we have found their staff and products to be best of class. Our recent upgrade to the latest version of CollectMax has proved to be one of the best decisions we have made for productivity in our operation.”

Beverly McComas, Office Administrator, Naderpour & Associates, Hollywood, FL

“CollectMax is almost a necessity because it integrates with another system we are required to use for our clients, which is YGC. So that integration allows us to drop our referrals directly into the database and create the file so that there is no manual input or room for error. I think that has enhanced our business tremendously because it’s a clean interface between our client and our data system."

“The word that comes to mind when I think about our relationship with JST is teamwork. JST has always shown that they’re interested in the results that we get from using them. When we tell them about things that we might visualize or need in the future, they make an effort to try to provide those kinds of things to us so that we can be more efficient at what we do."

-Stephen Bruce, Esq., Stephen Bruce & Associates, Edmond, OK

“I believe the greatest CollectMax feature is the reports that you can run through CollectMax. It allows our office to be able to run more efficiently and look at some of the things that we have not been able to do in the past. It has really helped our firm become more efficient.”

- Jason Guglielmo, Client Relations, Guglielmo & Associates, Tucson, AZ